In order to secure a date, hosts must pay a deposit, which is equivalent to 10 tickets.
If the host is successful in selling the minimum required tickets, their deposit is returned. However if they're a little short, we'll use a portion of the deposit to make up the minimum capacity.
Once the show goes on sale, hosts have 30 days to reach the minimum capacity. Failing this, the artist has the option to either accept or decline the show.
If the artist declines the show at the current ticket sales, the show is cancelled and the artist is paid the deposit, less Parlour's 17% service fee.
If a host cancels a show for any reason, the deposit is paid to the artist, less Parlour's 17% service fee.
If an artist cancels a show for any reason other than low ticket sales, the host's deposit is reimbursed.
In any cancellation scenario, all guests will receive a full refund.
- If you are shortlisted for a tour and you need to cancel your application for any reason a $100 admin fee is payable to Parlour.
- If a date is allocated outside of the 3 week period, we will give you the option to accept or decline the offer before charging your deposit.
Any questions - please feel free to email us at firstname.lastname@example.org or call us on 1800 465 972 to discuss.